Quality Management That Protects Production Excellence

OVERVIEW

We ensure compliant, consistent supply chain performance through disciplined supplier oversight, documentation control, and structured quality management processes.

Customer Quality

•  Customer complaint handling
•  8-D problem solving
•  Regulatory compliance (RoHS, REACH, DFARS)
•  Customer audit support

Supplier Quality

•  Supplier assessment and approval audits
•  Supplier surveillance audits
•  Part qualification (PPAP, FAIR)
•  Supplier performance monitoring

Quality Control

•  Inbound inspection
•  SPC inspection tools with digital interface
•  Non-conforming material handling
•  Electronic documentation storage

Quality Systems

•  ISO 9001 and AS 9100 certifications
•  Documentation management
•  Internal / external audit support

in numbers

0

customer return ppm on 460k lines shipped

0

average annual supplier audits completed

0 M

average annual pieces received

What we do

Supplier Management

Before suppliers are approved in our ERP systems, Gexpro Services ensures their systems are stable enough to meet customer requirements. We review supplier qualification documentation, including financial profile, quality systems, insurance, regulatory compliance, and security practices. Ongoing surveillance aligns supplier performance with risk, part criticality, and customer expectations. Supplier quality and delivery performance are tracked on an ongoing basis. These inputs result in a graded performance score and are used to drive continuous improvement and support informed supplier management decisions.

All products are subject to inbound inspection where dimensional characteristics, test reports, and certifications are evaluated for conformance to customer requirements. Inspection processes utilize defined sampling plans, digital inspection tools, and automated data capture. Laboratory testing is available for tensile, hardness, and chemical analysis. Non-Conforming Material is managed in accordance with established processes to ensure proper quarantine.

Customer and supplier issues are managed through a structured 8-D problem-solving process, including containment, root cause analysis, and corrective and preventive actions. Digital workflows support timely escalation, supplier collaboration, and verification of effectiveness.

Inspection records, certifications, test reports, and related documentation are digitally stored, indexed, and retrievable to support audit readiness and regulatory compliance. Materials are labeled and tracked to maintain traceability across receipt, inspection, and delivery.

Ready to Optimize Your Supply Chain?

documents & Files

Quality Management TEAM

Our dedicated specialists bring decades of experience across every segment of our Quality Management

Jeff Cline Headshot

Jeff Cline

VP, Quality & Risk Management

Tawanda Walker

Tawanda Walker

Customer Quality Manager

ALICE SHI

Alice Shi

Asia Quality Manager

Ádám PUSZTAI Headshot image

Ádám Pusztai

Europe Quality Manager

Related Solutions

Explore services that strengthen your Quality Management

Related Solutions

Explore services that strengthen your Quality Management

Gexpro Services
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.